Your Treatment

Please read the following information to help you prepare for and maximise the benefits of your treatment time. Below you will also find  new client intake form, please fill this in and return prior to your appointment.

Cancellations & rescheduling your appointments

By making a reservation you are agreeing to the following policies.

A minimum of 24 hours notice is required to reschedule or cancel your appointment.

If less than 24 hours notice is given, you will be sent a payment link for 50% of all services booked.

Face Masks - February 2022 

You do not need to wear a face mask to your massage or skincare appointment unless you wish to.

Cold & Flu

If you or a member of your household are experiencing any cold, flu, fever or Covid-19 symptoms then please cancel or reschedule your appointment for a later date.

If you arrive at your appointment with cold symptoms you will not be treated but will still be charged.

Our policy has always been no cold, flu or contagious conditions in the treatment room for both the client and therapists safety.  


Thank you for respecting our policies. 

More information on health & safety can be found here.


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Making the most of Your Treatment

  • Please refrain from wearing perfumes and antiperspirants to your treatment.

  • Please refrain from wearing cream, lotions or oils on your body before massage.

  • Wear comfortable clothes and underwear that you don't mind getting oily.

  • Avoid the steam room or sauna on treatment day.

  • Avoid eating a heavy meal for a couple of hours prior to and after your treatment.

  • If you are booked for a facial, a bare face or light make-up is ideal.

  • Please refrain from exfoliating, waxing or using retinol for 24hrs before your facial.

  • Please wait 2 weeks after botox and 4 weeks after fillers for a facial massage.

  • Change your pillowcase on the night of your facial.

  • You may experience a skin purge after your facial, this is congestion coming to the surface and is the skin clearing for it to renew and improve in appearance and health over the coming days.

  • Avoid excessive caffeine, alcohol and refined sugar on the day of your treatment as these are inflammatory and dehydrating.

  • If you are well hydrated it will maximise the benefits of your treatment. I recommend you drink a couple of extra glasses of water on treatment day.

  • After your treatment you may feel worse before you feel better, in much the same way as if you had exercised. Rest assured that this will pass and you will soon be feeling the benefits of your treatment, usually within 72hrs.

  • Pace yourself on treatment day. Try to allow time for rest and recovery. You may feel tired or spacey and need to take things slower than usual.