Your Treatment

If you are booked in for a treatment with Kaya you will have been directed to this page. Please read the following information to help you prepare for and maximise the benefits of your treatment time. 

Below you will also find a health declaration form, please fill this in and return prior to your appointment.

Cancellations & rescheduling your appointments

Please note: a fee will be charged for no-shows and appointments cancelled without 48hrs notice. 50% for the first missed appointment and 100% thereafter.

In cases of genuine illness and where I have been notified the cancellation fee may be wavered at the therapists discretion.

Before & After Your Treatment

  • Please refrain from wearing perfumes and antiperspirants to your treatment.

  • Please refrain from wearing cream, lotions or oils on your body before massage.

  • Wear comfortable clothes and underwear that you don't mind getting oily.

  • Avoid the steam room or sauna on treatment day.

  • Avoid eating a heavy meal for a couple of hours prior to and after your treatment.

  • If you are booked for a facial, a bare face or light make-up is ideal.

  • Please refrain from exfoliating, waxing or using retinol for 24hrs before your facial.

  • Men - please be cleanly shaven if possible for your facial.

  • Change your pillowcase on the night of your facial.

  • You may experience a skin purge after your facial, this is congestion coming to the surface and is the skin clearing for it to renew and improve in appearance and health over the coming days.

  • Avoid excessive caffeine, alcohol and refined sugar on the day of your treatment as these are inflammatory and dehydrating.

  • If you are well hydrated it will maximise the benefits of your treatment. I recommend you drink a couple of extra glasses of water on treatment day.

  • After your treatment you may feel worse before you feel better, in much the same way as if you had exercised. Rest assured that this will pass and you will soon be feeling the benefits of your treatment, usually within 72hrs.

  • Pace yourself on treatment day. Try to allow time for rest and recovery. You may feel tired or spacey and need to take things slower than usual. 

Health, Safety & Covid-19


Please be assured that I take sanitation and your health very seriously. I want to reassure all of my clients that you will be in a safe, sterile and relaxing environment. As well as my usual stringent hygiene protocols I have also implemented a few new common sense measures.

  • I have extended the designated time between clients, this extra time will allow plenty of space to change the couch and disinfect anything that has been touched, such as products etc ,with a hospital grade disinfectant.

  • I have instilled an air purifier in the treatment room and windows will be open when the weather allows.

  • I will be taking and recording my temperature daily before practice.​ 


  • We are unable to treat you, if you or a member of your household have experienced any coronavirus symptoms in the past 14 days. In this instance please reschedule your appointment for after your self isolation period or for when you are feeling better.

  • If you have recently tested negative for Covid-19 but still have cold or flu symptoms, we request that you do not come for treatment until these have passed.

  • You will be asked to sign an additional consent form declaring that you are not a confirmed or suspected Covid-19 case, and aware of the risks, are happy to proceed with treatment.

  • As my regular clients will be aware, I always ask you to reschedule your appointments if you have any signs of a cold, flu or fever. This is now more important than ever and with this in mind my usual cancellation policy of 50% payment for missed appointments is more flexible in regards to appointments cancelled due to cold or flu symptoms. Please contact me as soon as possible to rescedule your appointment for after your self isolation period. No shows, who do not notify me will still be charged.

  • Your temperature will be taken.

  • You do NOT need to wear a mask during your treatment unless you wish to.

Covid-19 Health Declaration

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